What is re:Mind?

re:Mind is a text message based appointment reminder service for patients recently discharged from inpatient psychiatric care to facilitate attendance at their first outpatient appointment. This program targets the most common reason that patients miss their appointments: they forget. Text message reminders are a simple, quick, and cost effective intervention to increase appointment attendance and better utilize current resources. By facilitating successful establishment of outpatient care, re:Mind has the potential to save Philadelphia millions of dollars in wasted time and preventable hospitalizations, while ensuring the preservation of the mental health of thousands of our fellow Philadelphians.

Read re:Mind's winning proposal in the National Public Policy Challenge.

Who is re:Mind?

re:Mind was conceptualized as a submission in the Public Policy Challenge by four students at the University of Pennsylvania. The designing team includes:

Molly Viscardi, PhD MBE MPA RN BSN

Molly graduated in May 2014 with a Doctorate of Philosophy, School of Nursing, and Masters of Bioethics, Perelman School of Medicine. Molly works as a nurse in the emergency department of Jefferson Hospital. mollyviscardi@gmail.com

Hayley Germack, PhD RN BSN

Hayley Germack is postdoctoral fellow in the Center for Health Outcomes and Policy Research at the University of Pennsylvania School of Nursing. She is a nurse by training and serves as re:Mind's Clinical Lead. hgermack@gmail.com

Nandini Chandrasekaran, MSW

Nandini earned her Master of Social Work from Penn's School of Social Policy and Practice in 2013.  She developed her background in project management, training and outreach over nine years working with community-based organizations. nandinic10@gmail.com

Meghan O’Brien, MD MBE

Meghan earned a Medical Doctorate and Master of Bioethics, Perelman School of Medicine in May 2014. Meghan is a Medical resident at UCSF. meg.t.obrien@gmail.com

Dan Bernick, BA

Dan received his Bachelor of Arts, College of Arts & Sciences in May 2014. Dan is a three-time Public Policy Challenge participant and the president of the undergraduate assembly at Penn.  danny.bernick@gmail.com

The project is being developed in partnership with Community Behavioral Health, the Administrative Service Organization that provides behavioral health coverage for the City's 526,000 Medicaid recipients.


Peter M. Vernig & Renee John R. Repique. 2015. Short message service can be a promising tool for psychiatric patients and clinicians. Journal of the American Psychiatric Nurses Association

Funkhouser, Mark. 2013. How Four Students Solved a Difficult Mental-Health Service Problem. Governing Magazine. 

Scott, Maiken. 2013. Penn students 'start small' and win big with tool to help psychiatric patients. Newsworks